Accessibility Statement for Bangor University
COVID-19 – Update to Accessibility Statement November 2020
During the Covid-19 outbreak Bangor University recognizes the importance of continuing to encourage good practice in creating accessible resources and providing accessible means of communication for all. Bangor University is using Microsoft Teams to enable direct communication between staff and students. Microsoft Teams has integrated accessibility features including Immersive Reader and live closed captioning (English only), for further information please see this Accessibility overview of Microsoft Teams.
For live online teaching in academic year 2020/21 we will also be using Blackboard Collaborate Ultra . As required recorded collaborate sessions can be uploaded to Panopto and encoded to include captions.
Staff can also access the Accessibility and E-learning page for further guidance and resources.
Teaching Staff are using Panopto to deliver lectures. We have recently set all our videos uploaded to Panopto to be automatically machine captioned. The English captioning in Panopto is much improved recently but not always 100% accurate. We are unable to offer automatic machine captioning for our Welsh medium videos as the technology to perform this process does not exist yet. To caption each Welsh medium video would require a translator to human caption each video and doing so would be a disproportionate burden to our current services. If appropriate technological solutions become available then Bangor will seek to implement them without delay. Any student requiring Welsh captions for any course content should discuss this with their tutors and incorporate in their “Personal Learning Support Plan”. Automated captioning is enabled by default for English captions.
Do you need to access texthelp Read&Write at home? If so, the developers of this software are providing work at home licenses for all members of the University for the duration of the Covid-19 pandemic. If you need access to this software, please email email@example.com to request it.
- AbilityNet Webinar – Disabled People Working from Home
- AbilityNet Webinar – How Run accessible Online Meetings
Accessibility Statement for Bangor University
We want as many people as possible to be able to use our websites and are committed to ensuring digital accessibility for everyone.
In our current website you should be able to:
- Navigate by Keyboard
- Navigate by Heading
- Skip to content
- Magnify and reflow the content to over 200%
- Change the contrast using browser plug-ins
- Use text to speech plug-ins and inbuilt tools in browsers like Edge
- Current staff and students can use the Sensus access tool to convert documents to accessible formats.
AbilityNet has advice on making your device easier to use if you have a disability. AbilityNet is a UK charity that exists to change the lives of disabled people by helping them to use digital technology at work, at home or in education.
Technical information about our website
Bangor University is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
We work to achieve and maintain the AA standards of the Web Content Accessibility Guidelines (WCAG) 2.1. This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
We know some parts of this website aren’t fully accessible:
- Using browser plugins users can modify the line height of text on some, but not all, of our pages
- The navigation structure of some older Blackboard modules may be complex and diverse, this can cause difficulty with navigation. The Blackboard modules for Sept 2020 will be using the Blackboard Ultra course view, this removes the ability to create complex course structures and will simplify course organization for students
- Older PDF documents aren’t fully accessible to screen reader software. In July 2020 the Ally tool was added to Blackboard making it easier for students to request accessible versions of older PDF’s that may be in Blackboard .
- Descriptive text in some hypertext links may not be informative
- Images in our content may not have alternative text descriptions
- We are unable to offer automatic machine captioning for our Welsh medium videos as the technology to perform this process does not exist yet. To caption each Welsh medium video would require a translator to human caption each video and doing so would be a disproportionate burden to our current services. Viewers requiring captions on videos, English or Welsh medium, that do not contain captions (or who require increased accuracy) should use the contact details on this page to request this.
- Some of our older promotional and Teaching related videos do not have captions
- Live Blackboard Collaborate video streams don’t have captions
- Some of our online forms are difficult to navigate using just a keyboard, all online forms are currently being reviewed
If we have failed to identify a barrier, please contact us.
Contacting us and what happens next
Please contact us if you have any problems. Please also tell us what you like and find useful.
If you need information in a different format like accessible PDF, large print, easy read, audio recording or braille:
- Email firstname.lastname@example.org
The World Wide Web Consortium (W3C) has useful tips on contacting organisations about inaccessible websites.
If you have reported a problem with our website or asked for an alternative format, but you are not happy with our response, you can use our University complaints process to register your difficulty; this helps us improve our systems. Should you wish to make a complaint you should write to the University’s Governance and Compliance Office in the first instance (email@example.com) explaining the grounds for your complaint.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
What we’re doing to improve accessibility
In order to address legacy content on our Blackboard system that may have accessibility issues we have invested in the Ally product. This will enable Blackboard content to be available in several accessible formats.
The University is committed to making tools available to assist in digital accessibility. We provide training for staff in the use of Microsoft Office 365 tools that can check documents for accessibility standards. Office 365 software also has inbuilt features to assist in accessibility including screen readers. The Microsoft Accessibility webpage provides links to further information about the Office 365 accessibility tools.
We subscribe to the Sensus access tool for staff and students to convert documents that might not currently be accessible into accessible formats.
We have recently set all our videos uploaded to Panopto to be automatically machine captioned. The English captioning in Panopto is much improved recently but not always 100% accurate. Captions will be automatically added to all recordings made since September 2017.
The University’s Microsoft licence also allows our users access to MS-Stream. This online service will provide automated captioning of videos loaded into it.
The Blackboard modules for Sept 2020 will be using the Blackboard Ultra course view, this removes the ability to create complex course structures and will simplify course organization for students
The University is currently developing a Digital Technology Strategy within which “all the aims are committed to providing a service that is accessible to the widest possible audience, regardless of technology or ability”.
How we tested this website
We have undertaken our own testing. We have commissioned an independent accessibility snapshot.
This statement was last updated 12th November 2020. We update this statement regularly and will next review it in December 2020.