Summary
Bangor University’s research on ‘Emotional Artificial Intelligence’ (eAI) has revealed a pressing and global need to consider ethical dimensions of developing technologies that gauge and interact with affective and emotional states. The research has influenced governance, policy, business models and creative artefacts in the design and ethical application of emergent technologies globally. Impacts include co-creation with US/UK stakeholders of the world’s first ethical benchmarks for eAI; informing global design standards and protocols for emotion and affect-based technologies; clarifying digital privacy rights for the United Nations High Commissioner for Human Rights; distilling multi-stakeholder perspectives to guide decisions on eAI ethics across UK Government departments, regulators and US/UK companies; and shaping an international festival programme, inspiring artists and informing citizens.