Correspondence

Corporate correspondence must be bilingual.
Emails / Letters / Notices sent to all students in a School must be bilingual.
Emails / Letters / Notices sent to individual students must be in their ‘language of choice’ (as noted in Banner)
Correspondence with members of the public / public bodies in Wales must be bilingual until you are aware of their preferred language.
Emails to groups of staff (e.g. heads of schools, administrative representatives, task group members) that relate to official matters (e.g. policy developments, important notices, formal meetings) must be bilingual.
If an email is sent to an individual member of staff with the intention of forwarding it to a group of staff (e.g. within a college) then the original email should be bilingual.
Correspondence in Welsh must be replied to in Welsh.