Dr Lorelei Jones
Darlithydd mewn Gwyddorau Gofal Iechyd (Gwella Gofal Iechyd)
Rhagolwg
I am a medical anthropologist interested in organisation, professions and care practices.
My research is on the social organisation of healthcare, including:
- The quality and safety of hospital care
- Medical leadership, innovation and organisational change
- Systems leadership, collaboration and integrated care
- Policy implementation and evaluation
My research is multidisciplinary and translational (theory into practice). I work with the Betsi Cadwaladr University Health Board to develop healthcare professionals and services in North Wales and contribute to international learning.
I am a Fellow of the Royal Anthropological Institute, a Fellow of the Higher Education Academy, an executive member of the Society for Studies in Organising Healthcare, and a member of the Scientific Committee for the international conference on Organisational Behaviour in Health Care. I am on the editorial board of the International Journal of Health Governance, and the Journal of Health Organisation and Management.
Welsh Crucible Future Research Leaders Fellow
Blogs
Anthropology, healthcare, and healthcare improvement
Why social science can help us better understand organisational change in healthcare
Governments want healthcare staff to change patients' behaviour - but that's unlikely to work
Gwybodaeth Cyswllt
lorelei.jones@bangor.ac.uk
Diddordebau Ymchwil
Current projects:
(i) The Response Study
Study funded by the NIHR evaluating the implementation of the Patient Safety Incident Response Framework.
Overall Research Aim: To explore the implementation of a new national patient safety policy, the Patient Safety Incident Response Framework (PSIRF), within the English NHS across the multiple layers of the regulatory and health service context, to understand how to support future patient safety policy development and implementation.
Background: Large numbers of patients continue to be harmed as a result of safety incidents, and current approaches to responding to and learning from safety incidents are increasingly questioned for their effectiveness in reducing harm. Many types of incident are frequently repeated across the NHS and organisations struggle to implement policies to improve safety and share learning. As a result, NHS England is launching a new national policy framework (PSIRF) that has far-reaching implications at all levels of healthcare by seeking to create incident response and learning processes that are more proactive, proportionate, flexible, learning-focused, equitable and fair. The launch of PSIRF offers a unique opportunity to explore and learn from the real-time implementation of a new national patient safety policy, including the logics and objectives underlying the policy, how the policy is interpreted and enacted across a range of stakeholder groups, what the policy changes and improves, and what lessons might be learned for future policy design and implementation.
Methods: This multilevel, mixed-methods evaluation will explore PSIRF implementation nationally with a longitudinal survey and documentary analysis, and organisationally through in-depth ethnography at six case study organisations from three NHS regions.
(ii) How do chief medical officers understand, experience and carry out new system leadership roles (ICS CMO) and what impact do they have?
Research funded by the Faculty of Medical Leadership and Management
Read our first publication here:
Role of medical leaders in integrated care systems: What can be learnt from previous research?
(ii) Evaluation of General Dental Services Reform in Wales
Funded by Welsh Government
System reform in NHS general dental services in Wales aims to embed needs-led and value-based healthcare principles in dental care delivery. The key policy objectives are to:
- Improve the oral health of the population
- Address persistent inequalities in health and access to dental services
- Sustain, develop, and value clinical teams
- Make efficient use of available resources by increasing the use of skill mix
The GDS reform programme is based on action-learning. Learning from the evaluation will be used for future policy development and implementation.
The evaluation is based on the principles of public value evaluation. Data collection and analysis, incorporating literature reviews, document analysis, qualitative interviews, visual ethnography, and vignettes, have elicited the views and experiences of multiple stakeholders at different levels in the system:
- national policy teams
- local health board teams
- dental practice teams
- NHS dental patients and members of the public
The aim of the current phase of the evaluation is to (April 2022 – September 2023) is to capture learning in three areas: development and implementation in practice; innovation and improvement; recovery and adaptation.
Cyfleoedd Project Ôl-radd
Cyhoeddiadau
2024
- CyhoeddwydEvaluation of the NHS General Dental Services Contract Reform Programme in Wales
Jones, L., Overs, E., Woods, C., Mostaghim, M. & Jones, A. W., Ion 2024, Prifysgol Bangor University. 90 t.
Allbwn ymchwil: Llyfr/Adroddiad › Adroddiad Comisiwn › adolygiad gan gymheiriaid - E-gyhoeddi cyn argraffuPatient-activated escalation in hospital: patients and their families are ready!
Subbe, C. P., Phillips, A. V. & Jones, L., 8 Hyd 2024, (E-gyhoeddi cyn argraffu) Yn: BMJ Quality & Safety.
Allbwn ymchwil: Cyfraniad at gyfnodolyn › Golygyddiad › adolygiad gan gymheiriaid
2023
- E-gyhoeddi cyn argraffuGoverning health care: the uses and limits of governmentality in the National Health Service in England
Jones, L., 2 Hyd 2023, (E-gyhoeddi cyn argraffu) Yn: Anthropology and Medicine. 18 t.
Allbwn ymchwil: Cyfraniad at gyfnodolyn › Erthygl › adolygiad gan gymheiriaid - CyhoeddwydUsing arts-based research in applied health care: An example from an evaluation of NHS dental contract reform in Wales
Overs, E., Woods, C., Williams, L., Williams, S., Burton, C., Jones, L. & Brocklehurst, P. R., Gorff 2023, Yn: Journal of Health Services Research and Policy. 28, 3, t. 190-196 7 t.
Allbwn ymchwil: Cyfraniad at gyfnodolyn › Erthygl › adolygiad gan gymheiriaid - Cyhoeddwyd“Attending to Collaboration” in Major System Change in Healthcare in England: A Response; Comment on “Attending to History” in Major System Change in Healthcare in England: Specialist Cancer Surgery Service Reconfiguration
Fraser, A., Jones, L., Lorne, C. & Stewart, E., Chwef 2023, Yn: International Journal of Health Policy and Management. 12, 1, t. 7661 3 t.
Allbwn ymchwil: Cyfraniad at gyfnodolyn › Sylw/Dadl › adolygiad gan gymheiriaid
2022
- CyhoeddwydA Board Level Intervention to Develop Organisation-Wide Quality Improvement Strategies: Cost-Consequences Analysis in 15 Healthcare Organisations
Capelas Barbosa, E., Jones, L., Pomeroy, L., Robert, G., Burnett, S., Anderson, J. E., Morris, S. & Fulop, N., Chwef 2022, Yn: International Journal of Health Policy and Management. 11, 2, t. 173-182 10 t.
Allbwn ymchwil: Cyfraniad at gyfnodolyn › Erthygl › adolygiad gan gymheiriaid - CyhoeddwydEvaluation of the NHS General Dental Services Contract Reform Programme in Wales. Interim Report - The views and experiences of patients
Jones, L., Woods, C., Overs, E., Williams, L., Williams, S. & Burton, C., 1 Ebr 2022, Prifysgol Bangor University. 33 t.
Allbwn ymchwil: Llyfr/Adroddiad › Adroddiad Comisiwn › adolygiad gan gymheiriaid - CyhoeddwydIncluding a wider range of values in healthcare policy: how can public value evaluation help?
Jones, L., 30 Tach 2022, Yn: Future Healthcare Journal. 9, 3, t. 222-225 4 t.
Allbwn ymchwil: Cyfraniad at gyfnodolyn › Erthygl › adolygiad gan gymheiriaid - CyhoeddwydRole of medical leaders in integrated care systems: what can be learnt from previous research
Jones, L., Armit, K., Haynes, A. & Lees, P., 12 Medi 2022, Yn: BMJ Leader.
Allbwn ymchwil: Cyfraniad at gyfnodolyn › Erthygl › adolygiad gan gymheiriaid
2021
- CyhoeddwydBoundary organising in healthcare: theoretical perspectives, empirical insights and future prospects
Kislov, R., Harvey, G. & Jones, L., 27 Ebr 2021, Yn: Journal of Health Organization and Management. 35, 2, t. 133-140
Allbwn ymchwil: Cyfraniad at gyfnodolyn › Erthygl › adolygiad gan gymheiriaid - CyhoeddwydSepsis knowledge, skills and attitudes among ward-based nurses
Edwards, E. & Jones, L., 12 Awst 2021, Yn: British Journal of Nursing. 30, 15, t. 920-927 8 t.
Allbwn ymchwil: Cyfraniad at gyfnodolyn › Erthygl › adolygiad gan gymheiriaid - CyhoeddwydThe Impossible Clinic. A critical sociology of Evidence‐Based Medicine.
Jones, L., Mai 2021, Yn: Sociology of Health and Illness. 43, 4, t. 1073-1074
Allbwn ymchwil: Cyfraniad at gyfnodolyn › Adolygiad Llyfr/Ffilm/Erthygl › adolygiad gan gymheiriaid - CyhoeddwydThe role of professional elites in healthcare governance: Exploring the work of the medical director
Jones, L. & Fulop, N., Mai 2021, Yn: Social Science and Medicine. 277, 113882.
Allbwn ymchwil: Cyfraniad at gyfnodolyn › Erthygl › adolygiad gan gymheiriaid
2019
- CyhoeddwydEditorial: the importance of sociological approaches to the study of service change in health care
Fraser, A., Jones, L. & Stewart, E., Medi 2019, Yn: Sociology of Health and Illness. 41, 7, t. 1215-1220 6 t.
Allbwn ymchwil: Cyfraniad at gyfnodolyn › Golygyddiad › adolygiad gan gymheiriaid - CyhoeddwydExplaining organisational responses to a board-level quality improvement intervention: findings from an evaluation in six providers in the English National Health Service
Jones, L., Pomeroy, L., Robert, G., Burnett, S., Anderson, J. E., Morris, S., Capelas Barbosa, E. & Fulop, N. J., 19 Chwef 2019, Yn: BMJ Quality & Safety. 28, 3, t. 198-204 7 t.
Allbwn ymchwil: Cyfraniad at gyfnodolyn › Erthygl › adolygiad gan gymheiriaid - CyhoeddwydExploring the neglected and hidden dimensions of large-scale healthcare change
Jones, L., Fraser, A. & Stewart, E., Medi 2019, Yn: Sociology of Health and Illness. 41, 7, t. 1221-1235
Allbwn ymchwil: Cyfraniad at gyfnodolyn › Erthygl › adolygiad gan gymheiriaid - CyhoeddwydInvolving the public in decision-making about large-scale changes to health services: a scoping review
Djellouli, N., Jones, L., Barratt, H., Ramsay, A., Towndrow, S. & Oliver, S., Gorff 2019, Yn: Health Policy. 123, 7, t. 635-645
Allbwn ymchwil: Cyfraniad at gyfnodolyn › Erthygl adolygu › adolygiad gan gymheiriaid - CyhoeddwydWhat should be in hospital doctors' continuing professional development?
Jones, L. & Moss, F., 1 Chwef 2019, Yn: Journal of the Royal Society of Medicine. 112, 2, t. 72-77
Allbwn ymchwil: Cyfraniad at gyfnodolyn › Erthygl › adolygiad gan gymheiriaid
2018
- CyhoeddwydLocal health and social care responses to implementing the national cold weather plan
Heffernan, C., Jones, L., Ritchie, B., Erens, B., Chalabi, Z. & Mays, N., 1 Medi 2018, Yn: Journal of Public Health. 40, 3, t. 461-466 6 t.
Allbwn ymchwil: Cyfraniad at gyfnodolyn › Erthygl › adolygiad gan gymheiriaid - CyhoeddwydPastoral power and the promotion of self-care
Jones, L., Gorff 2018, Yn: Sociology of Health and Illness. 40, 6, t. 988-1004
Allbwn ymchwil: Cyfraniad at gyfnodolyn › Erthygl › adolygiad gan gymheiriaid - CyhoeddwydThe art and science of non-evaluation evaluation
Jones, L., Hyd 2018, Yn: Journal of Health Services Research and Policy. 23, 4, t. 262-267
Allbwn ymchwil: Cyfraniad at gyfnodolyn › Erthygl › adolygiad gan gymheiriaid
2017
- CyhoeddwydHow do hospital boards govern for quality improvement? A mixed methods study of 15 organisations in England
Jones, L., Pomeroy, L., Robert, G., Burnett, S., Anderson, J. E. & Fulop, N. J., Rhag 2017, Yn: BMJ Quality & Safety. 26, 12, t. 978-986
Allbwn ymchwil: Cyfraniad at gyfnodolyn › Erthygl › adolygiad gan gymheiriaid - CyhoeddwydSedimented Governance in the English National Health Service
Jones, L., 27 Gorff 2017, Decentring Health Policy: : Learning from British Experiences in Healthcare. Bevir, M. & Waring, J. (gol.). Routledge
Allbwn ymchwil: Pennod mewn Llyfr/Adroddiad/Trafodion Cynhadledd › Pennod › adolygiad gan gymheiriaid
2016
- CyhoeddwydEvaluation of the cold weather plan for England: modelling of cost-effectiveness
Chalabi, Z., Hajat, S., Wilkinson, P., Erens, B., Jones, L. & Mays, N., Awst 2016, Yn: BMC Public Health. 137, t. 13-9 7 t.
Allbwn ymchwil: Cyfraniad at gyfnodolyn › Erthygl › adolygiad gan gymheiriaid - CyhoeddwydMaintaining the link between methodology and method in ethnographic health research
Waring, J. & Jones, L., Gorff 2016, Yn: BMJ Quality & Safety. 25, 7, t. 556-557 2 t.
Allbwn ymchwil: Cyfraniad at gyfnodolyn › Erthygl › adolygiad gan gymheiriaid - CyhoeddwydPublic health vulnerability to wintertime weather: time-series regression and episode analyses of national mortality and morbidity databases to inform the Cold Weather Plan for England
Hajat, S., Chalabi, Z., Wilkinson, P., Erens, B., Jones, L. & Mays, N., Awst 2016, Yn: BMC Public Health. 137, t. 26-34 9 t.
Allbwn ymchwil: Cyfraniad at gyfnodolyn › Erthygl › adolygiad gan gymheiriaid - CyhoeddwydThe experience of potentially vulnerable people during cold weather: implications for policy and practice
Jones, L. & Mays, N., Awst 2016, Yn: BMC Public Health. 137, t. 20-25
Allbwn ymchwil: Cyfraniad at gyfnodolyn › Erthygl › adolygiad gan gymheiriaid
2015
- CyhoeddwydEarly evaluation of the Integrated Care and Support Pioneers Programme: Final Report
Erens, B., Wistow, G., Mounter-Jack, S., Douglas, N., Jones, L., Manacorda, T. & Mays, N., Medi 2015, London: London School of Hygiene and Tropical Medicine.
Allbwn ymchwil: Llyfr/Adroddiad › Adroddiad Comisiwn › adolygiad gan gymheiriaid - CyhoeddwydEvaluation of the implementation and health-related impacts of the Cold Weather Plan for England 2012
Chalabi, Z., Erens, B., Hajat, S., Heffernan, C., Jones, L., Mays, N., Ritchie, B. & Wilkinson, P., 2015, London: London School of Hygiene and Tropical Medicine.
Allbwn ymchwil: Llyfr/Adroddiad › Adroddiad Comisiwn - CyhoeddwydFraming in policy processes: A case study from hospital planning in the National Health Service in England
Jones, L. & Exworthy, M., Ion 2015, Yn: Social Science and Medicine. 124, t. 196-204
Allbwn ymchwil: Cyfraniad at gyfnodolyn › Erthygl › adolygiad gan gymheiriaid - CyhoeddwydWhat does a hospital mean?
Jones, L., Hyd 2015, Yn: Journal of Health Services Research and Policy. 20, 4, t. 254-256
Allbwn ymchwil: Cyfraniad at gyfnodolyn › Golygyddiad › adolygiad gan gymheiriaid
2013
- CyhoeddwydAssessment of the implementation of the National Cold Weather Plan for England
Hajat, S., Chalabi, Z., Wilkinson, P., Erens, B., Jones, L., Ritchie, B., Heffernan, C., Elam, G. & Mays, N., 29 Tach 2013, Yn: The Lancet. 382, S39, t. 39-39
Allbwn ymchwil: Cyfraniad at gyfnodolyn › Crynodeb Cyfarfod › adolygiad gan gymheiriaid - CyhoeddwydEarly experiences of any qualified provider
Jones, L., 16 Awst 2013, Yn: British Journal of Health Care Management. 19, 5, t. 218 225 t.
Allbwn ymchwil: Cyfraniad at gyfnodolyn › Erthygl › adolygiad gan gymheiriaid - CyhoeddwydImplementing market-based reforms in the English NHS: Bureaucratic coping strategies and social embeddedness
Jones, L., Exworthy, M. & Frosini, F., Meh 2013, Yn: Health Policy. 111, 1, t. 52-59
Allbwn ymchwil: Cyfraniad at gyfnodolyn › Erthygl › adolygiad gan gymheiriaid
2012
- CyhoeddwydAutonomy and Improved Performance: lessons from NHS policy reform
Anand, P., Exworthy, M., Frosini, F. & Jones, L., 23 Maw 2012, Yn: Public Money and Management. 32, 3, t. 209-216
Allbwn ymchwil: Cyfraniad at gyfnodolyn › Erthygl › adolygiad gan gymheiriaid
2011
- CyhoeddwydAre NHS foundation trusts able and willing to exercise autonomy? 'You can take a horse to water ...'
Exworthy, M., Frosini, F. & Jones, L., Hyd 2011, Yn: Journal of Health Services Research and Policy. 16, 4, t. 232-237
Allbwn ymchwil: Cyfraniad at gyfnodolyn › Erthygl › adolygiad gan gymheiriaid - CyhoeddwydDiversity of health care providers
Allen, P. & Jones, L., Medi 2011, Understanding New Labour's market reforms of the English NHS. Mays, N., Dixon, A. & Jones, L. (gol.). Kings Fund
Allbwn ymchwil: Pennod mewn Llyfr/Adroddiad/Trafodion Cynhadledd › Pennod › adolygiad gan gymheiriaid - CyhoeddwydLocal implementation of market reforms
Dixon, A. & Jones, L., Medi 2011, Understanding New Labour's market reforms of the English NHS. Mays, N., Dixon, A. & Jones, L. (gol.). Kings Fund
Allbwn ymchwil: Pennod mewn Llyfr/Adroddiad/Trafodion Cynhadledd › Pennod › adolygiad gan gymheiriaid - CyhoeddwydObjectives and evolution of the NHS system reforms
Mays, N., Dixon, A. & Jones, L., Medi 2011, Understanding New Labour's market reforms of the English NHS. Mays, N., Dixon, A. & Jones, L. (gol.). London: Kings Fund
Allbwn ymchwil: Pennod mewn Llyfr/Adroddiad/Trafodion Cynhadledd › Pennod › adolygiad gan gymheiriaid - CyhoeddwydUnderstanding New Labour's market reforms of the English NHS
Meys, N. (Golygydd), Dixon, A. (Golygydd) & Jones, L. (Golygydd), Medi 2011, London: Kings Fund.
Allbwn ymchwil: Llyfr/Adroddiad › Llyfr › adolygiad gan gymheiriaid
2008
- CyhoeddwydManagement of diabetes from preconception to the postnatal period: summary of NICE guidance
Guideline Development Group, Mugglestone, M. & Cooke, L., 29 Maw 2008, Yn: BMJ. 336, 7646, t. 714-7 4 t.
Allbwn ymchwil: Cyfraniad at gyfnodolyn › Erthygl adolygu › adolygiad gan gymheiriaid
2006
- CyhoeddwydShifting discourses of professionalism: a case study of general practitioners in the United Kingdom
Jones, L. & Green, J., Tach 2006, Yn: Sociology of Health and Illness. 28, 7, t. 927-950
Allbwn ymchwil: Cyfraniad at gyfnodolyn › Erthygl › adolygiad gan gymheiriaid - CyhoeddwydWorkforce trends in general practice in the UK: results from a longitudinal study of doctors' careers
Jones, L. & Fisher, T., Chwef 2006, Yn: British Journal of General Practice. 56, 523, t. 134-6 3 t.
Allbwn ymchwil: Cyfraniad at gyfnodolyn › Erthygl › adolygiad gan gymheiriaid
2003
- CyhoeddwydRacism in the medical profession: The experience of UK graduates
Jones, L., Halford, S. & Leonard, P., 1 Meh 2003, British Medical Association. 14 t.
Allbwn ymchwil: Llyfr/Adroddiad › Adoddiad Arall › adolygiad gan gymheiriaid
2001
- CyhoeddwydDoctors' professional values: results from a cohort study of United Kingdom medical graduates
Cooke, L. & Hutchinson, M., Awst 2001, Yn: Medical Education. 35, 8, t. 735-42 8 t.
Allbwn ymchwil: Cyfraniad at gyfnodolyn › Erthygl › adolygiad gan gymheiriaid
1999
- CyhoeddwydEducation and training in the senior house officer grade: results from a cohort study of United Kingdom medical graduates
Cooke, L. & Hurlock, S., Meh 1999, Yn: Medical Education. 33, 6, t. 418-23 6 t.
Allbwn ymchwil: Cyfraniad at gyfnodolyn › Erthygl › adolygiad gan gymheiriaid
Gweithgareddau
2024
- Health and Care Research Summer School
Summer school aimed at postgraduate and early career researchers. The delegates are a mix of internal, national and international delegates.
24 Meh 2024 – 26 Meh 2024
Gweithgaredd: Cymryd rhan mewn gweithdy, seminar, cwrs Academaidd (Siaradwr)
2023
- Advanced approaches to creating a learning culture
Free to the public workshop
23 Tach 2023
Gweithgaredd: Cymryd rhan mewn gweithdy, seminar, cwrs Academaidd (Siaradwr)
Projectau
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04/09/2023 – 17/09/2024 (Wedi gorffen)
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01/10/2022 – 15/09/2023 (Wedi gorffen)
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01/05/2022 – 15/08/2025 (Wrthi'n gweithredu)
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A realist evaluation of NHS dental contract pilots across Wales
01/04/2019 – 31/03/2024 (Wedi gorffen)
Cysylltau: